Frequently Asked Questions
What is your minimum order?
Our minimum order is 24 items for screen printed t-shirts or other apparel.
How do I get a quote?
Fill out our online custom printing quote form for a quick and accurate quote. Or call 770.580.4007 and let us assist you. Once you’ve approved your quote it’s easy to manage your entire order using our easy to use fully automated online system.
What is your turnaround time?
Our standard turnaround time is 6-9 days until printed, shipped, delivered or picked up from our shop. Need your order sooner? A rush fee guarantees delivery for orders needed outside out standard turnaround time.
Standard Turnaround Time:
6-9 days for orders place by 2 PM Monday through Friday.
5-6 days: 20% of total
4-3 days: 40% of total
1-2 days: 50% of total
SAME DAY: 100% of total
*+$25 on rush orders less than 48 items.
All orders require a customer approved proof, print ready artwork and payment in order to be considered “print ready” before sent to production.
What ink colors can I choose from?
Atlanta Shirt offers an almost unlimited number of ink colors. You may also choose from a wide range of specialty inks such as metallic, shimmer, glow in the dark and glitter inks to choose from. View all available ink color examples.
Can I get a sample or test print?
YES! Sample or test prints can be sent before you place your order. These sample prints can be shipped FedEx, USPS, UPS or delivered in the metro Atlanta Georgia area.
What type of images should I use?
Download Our T-Shirt Template PSD file. Requires Adobe Photoshop.
We prefer to use “vector art files” but our design department can accept Adobe Illustrator (.ai), Adobe Photoshop (.psd), PDF, Encapsulated Post Script (.eps), JPEG, and TIFF. All supplied art work should be at least 300 DPI, and also include any fonts you are using in your design. The client is responsible for all submitted art work. Any art submission that requires separations, recreation, or has additional design requests, is subject to possible art fees. Providing valid artwork files and print specifications is critical to ensuring your orders are processed smoothly.
How does the order process work?
The ordering process can be started with a simple email or phone call to our team at 770.580.4007. Simply pick a garment style, send us your design, or let us create one for you, and we can start printing your shirts!
Customer Support for T-Shirts & Designs
Help with your custom t-shirts is only a click or call away. You’ll find answers to the most frequently asked questions on the left or choose from one of the three options below to contact Atlanta Shirt’s customer service department.